Our product portfolio also contains Application Management Support.

Being a growing demand, at BI, we built our team to provide a custom support to each of our customers.

 

Our experienced and multidisciplinary team will provide professional transversal support to all SAP modules.

• Maintenance contracts managed by objective parameters and levels of service that match the reality and requirements of each particular client.

• Remote service provision, with visits to the client's location whenever necessary

• Possibility of 24x7 systems administration support through the SAP Basis 24/7 service

• Multilingual support can be given

• Multilevel support service (1st, 2nd, 3rd line or hybrid model of AM support)

• Methodology according to ITIL

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Coming soon:

• Online service management tool, which gives you total control of our service

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For more information please contact us